Effective Date: 21/08/2025

Sterata (“we,” “our,” or “us”) values the privacy of our users and is committed to protecting personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform, applications, and related services (together, the “Services”).

1. Information We Collect

a. Information You Provide

• Account details such as your name, email address, business information, and payment details.

• Information provided during onboarding, including selected marketing services and preferences.

b. Automatically Collected Information

• Log data such as IP address, browser type, device identifiers, and usage activity.

• Information about how you interact with our Services.

c. Third-Party Integrations

• If you connect Sterata with third-party platforms (e.g., Meta Ads Manager, Google Ads), we may collect authorised data from those services to enable campaign management and reporting.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Sterata Services.

• Facilitate client onboarding and account setup.

• Manage and optimise advertising campaigns.

• Communicate with you regarding updates, support, or billing.

• Ensure compliance with platform policies and applicable laws.

• Improve and personalise user experience.

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only in the following circumstances:

• With Service Providers: Trusted partners who assist us in providing technical infrastructure, payment processing, or customer support.

• With Third-Party Platforms: When you authorise integrations with services such as Meta Ads Manager or Google Ads.

• For Legal Compliance: Where required to comply with applicable laws, regulations, or governmental requests.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

5. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your data.

• Correction of inaccurate information.

• Deletion of your personal data.

• Restriction or objection to processing.

• Data portability.

To exercise these rights, contact us at the email provided below.

7. Children’s Privacy

Sterata is not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or through the platform.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Sterata
Email: steratasoftware@gmail.com

Alternative email: info@lssocial.co